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          Add the Record Stage Overview Lightning Component to the Dispute Item Record Page

          Add the Record Stage Overview Lightning Component to the Dispute Item Record Page

          Give your dispute case owners a comprehensive view of the stages and the steps to be performed in the chargeback and second presentment processes.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions
          User Permissions Needed
          To view the Record Stage Overview lightning component in the Lightning App Builder, and to add the lightning component to the dispute item record page:

          Customize Application AND View Setup and Configuration

          AND

          Stage Management Design User

          AND

          Financial Services Cloud Standard

          OR

          Financial Services Cloud Extension OR FSC Service

          To access the Record Stage Overview lightning component on the dispute item record page:

          Stage Management User

          AND

          Financial Services Cloud Standard

          OR

          Financial Services Cloud Extension OR FSC Service

          1. From the object management settings for Dispute Item, go to Lightning Record Pages.
          2. Select Dispute Item Record Page.
          3. Click Edit.
          4. On the Components tab, locate the Record Stage Overview component and drag it onto the record page canvas.
          5. Save your changes, and then activate the page, if necessary.
            The Record Stage Overview component shows a kanban view of the stages and the steps to be performed at each stage of the chargeback process.
           
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          Salesforce Help | Article