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为您的争议个案所有人提供指导流程,以审查为启动预仲裁而收集的详细信息。通过指导流程,争议个案所有人可以接受预仲裁并完结争议,或将个案升级为仲裁。
| 适用于:Lightning Experience |
| 适用于:Professional、Enterprise 和 Unlimited Edition |
| 所需用户权限 | |
|---|---|
| 配置 Omniscript | Omnistudio 管理员 与 Financial Services Cloud 标准 或者 Financial Services Cloud 扩展或 FSC 服务 |
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