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投诉管理的注意事项
在使用投诉管理之前,请记住这些注意事项和数据要求。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
在使用投诉管理之前,请记住这些注意事项和数据要求。
| 适用于:Lightning Experience |
| 适用于:启用了 Financial Services Cloud 的 Professional、Enterprise 和 Unlimited Edition 中的 Lightning Experience |
投诉管理使用特定的数据模型和预配置的组件,您可以根据自己的业务需求进行自定义。查看这些注意事项,以了解自定义配置如何影响投诉接收流程。

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