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Interest Tags
Considerations and Limitations for Interest Tags

Considerations and Limitations for Interest Tags

When setting up and working with Interest Tags, be aware of these considerations and limitations.

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  • If you use interest tags, we recommend not using topics to avoid confusion when assigning interest tags to records.
  • You don’t need to enable Chatter to enable Topics.
  • You can’t add custom actions to the Interest Tags page layout.
  • You can’t add additional fields to the Interest Tags object.
  • We suggest keeping interest tags to three words or less for readability and usability.
  • You can have more than one level 1 Tag Category.
  • A single record can have up to 100 interest tags assigned.
  • An interest tag can have up to 99 characters.
  • Deleting an interest tag deletes the record and all tag assignments to records.
  • The Interest Tags object doesn’t appear in Object Manager because it’s a virtual object built on the Topic object.
  • Only record types of categories that the user has been granted access to appear in the interest tag record component.
  • The custom report type for interest tags doesn't support polymorphic fields. In the report, you can include only the KeyPrefix and Name fields for the objects.
  • You can create a maximum of 200 interest tags and tag assignments per Connect API call.
 
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