고객 커뮤니티 사용자에게 Financial Services 클라이언트 포털과 같은 셀프 서비스 포털에서 주문 확인란 서비스 프로세스에 대한 액세스 권한을 부여합니다. 셀프 서비스 포털에서 서비스 프로세스를 사용할 수 있도록 지정하면 고객이 언제 어디서나 서비스 프로세스 요청을 제기할 수 있습니다. 셀프 서비스 채널을 통해 새 확인란에 대한 고객 요청을 수집합니다.
| 지원 제품: Lightning Experience |
| 지원 제품: Professional, Enterprise, Unlimited Edition |
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