Selvbetjening for opdatering af mails eller telefonserviceprocesser
Giv dine kundefællesskabsbrugere adgang til mailtjenesteprocessen eller telefonen på en selvbetjeningsportal, f.eks. Financial Services-klientportalen. Når du stiller serviceprocesserne til rådighed med en selvbetjeningsportal, kan dine kunder rejse serviceprocesanmodninger, når de vil, hvor de vil. Registrer kundeanmodninger om mailadresse- eller telefonnummeropdateringer gennem en selvbetjeningskanal.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Professional, Enterprise og Unlimited Edition
Opsæt opdatering af mail eller telefon som en selvbetjeningsproces for Retail Banking Konfigurer en selvbetjeningsportal ved at bruge skabelonen Financial Services Client Portal (Klientportal for finansielle tjenester), og giv dine kundefællesskabsbrugere en selvstyret proces for at anmode dig om at opdatere deres mailadresse eller telefonnummer.
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