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Ihre Servicemitarbeiter können mithilfe des OmniScripts "Standhafte Anweisungen verwalten" eine Anforderung vom Typ "Standhafte Anweisungen verwalten" erfassen und senden.
| Verfügbarkeit: Lightning Experience |
| Verfügbarkeit: Professional, Enterprise und Unlimited Edition mit aktivierter Financial Services Cloud |
| Erforderliche Benutzerberechtigungen | |
|---|---|
| Senden einer Anforderung vom Typ "Standhafte Anweisungen verwalten": | Anwendung anpassen |
Für die Anforderung "Standhafte Anweisungen verwalten" wird in Salesforce ein Kundenvorgang erstellt.
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