Ti trovi qui:
Gli agenti dell'assistenza possono acquisire e inviare una richiesta di Portafoglio di controllo ordine tramite l'OmniScript Portafoglio di controllo ordine. Viene quindi creato un caso in Salesforce.
| Disponibile nelle versioni: Lightning Experience |
| Disponibile nelle versioni: Professional Edition, Enterprise Edition e Unlimited Edition |
| Autorizzazioni utente richieste | |
|---|---|
| Per impostare il processo di servizio Portafoglio di controllo ordine: | Personalizza applicazione |
Viene creato un caso in Salesforce per la nuova richiesta di libretto di controllo inviata.
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