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Ваши сервисные агенты могут собрать и отправить запрос «Кнопка проверки заказа» посредством Omniscript «Кнопка проверки заказа». Затем обращение создается в системе Salesforce.
| Доступно в версиях: Lightning Experience |
| Доступно в версиях: Professional Edition, Enterprise Edition и Unlimited Edition. |
| Необходимые полномочия пользователя | |
|---|---|
| Для настройки процесса обслуживания чековой книжки заказа: | Настройка приложения |
Обращение создается в Salesforce для отправленного нового запроса чековой книжки.
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