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创建用于发送与争议相关的电子邮件的 Flow Orchestrator
“发送争议确认电子邮件”和“发送争议项目完结电子邮件”记录触发的流编排会在提交争议请求以及争议项目的状态更新为“已解决”时为争议个案所有人创建工作项目。在这些记录中,争议个案所有人可以使用预构建的电子邮件模板和 Einstein 生成式 AI 打开电子邮件编译器并起草向客户发送的电子邮件。
“发送争议确认电子邮件”和“发送争议项目完结电子邮件”记录触发的流编排会在提交争议请求以及争议项目的状态更新为“已解决”时为争议个案所有人创建工作项目。在这些记录中,争议个案所有人可以使用预构建的电子邮件模板和 Einstein 生成式 AI 打开电子邮件编译器并起草向客户发送的电子邮件。
| 适用于:Lightning Experience |
| 适用于:启用 Financial Services Cloud 的 Unlimited Edition |
| 所需用户权限 | |
|---|---|
| 要在 Flow Builder 中打开、编辑或创建流编配: | 管理流 |

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