Tilpasse klagepostside til å vise Einstein-aktivert felt
Hvis du vil lagre den AI-drevne oppsummeringen av klagen, legger du til feltet Klageoppsummering på Klage-postsiden med Lightning.
Nødvendige utgaver
Tilgjengelig i Lightning Experience.
Tilgjengelig i Enterprise og Unlimited Edition der Financial Services Cloud og FSC Service Einstein Add-On er aktivert.
Nødvendige brukertillatelser
For å opprette og lagre Lightning-sider i Lightning-appbyggeren:
Tilpasse program
Hvis du vil opprette en postside for Lightning Experience, velger du Rediger side under Oppsett på en postside.
Lightning åpnes.
Legg til feltet Klageoppsummering i en feltdel på Felles klage-postsiden.
Velg Auto Complaint Summarization som ledetekstmal.
Lagre endringene, og aktiver deretter siden.
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