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Proporcione a los usuarios acceso a la plantilla de solicitud y el flujo de solicitud para Resumen de quejas automático. Los usuarios pueden utilizar las funciones de IA para generar un resumen de quejas.
Disponible en: Lightning Experience. Disponible en: Ediciones Enterprise y Unlimited donde Financial Services Cloud y FSC Service Einstein están activados. |
| Permisos de usuario necesarios | |
|---|---|
| Para activar la configuración de IA de Resumen de quejas automático: | Usuario de FSC Service Einstein AND OmniStudio Y Usuario de plantilla de solicitud O Servicio FSC O Extensión de Financial Services Cloud |
| Para crear o actualizar componentes de OmniStudio | Administrador de OmniStudio |
| Para crear y gestionar plantillas de solicitudes en Generador de solicitudes | Gestor de plantillas de solicitudes |
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