Salli asiakasyhteisösi käyttäjien käynnistää valitusten vastaanottoprosessi suoraan itsepalveluportaalista, kuten Financial Services -asiakasportaalista.
| Käytettävissä: Lightning Experiencessa |
| Käytettävissä: Professional Edition-, Enterprise Edition- ja Unlimited Edition -versioissa, joissa Financial Services Cloud on käytössä. |
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