Administrer den fulde livscyklus for tvister direkte i Salesforce ved at integrere Transaktionsdisputstyring med systemer til løsning af tvister, f.eks. Mastercom® og VROL (Visa Resolve Online). Disse integrationer automatiserer den tovejsudveksling af tvistedetaljer, beviser og sagsstatusser.
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Tilgængelig i: Lightning Experience
Tilgængelig i: Professional, Enterprise og Unlimited Edition
Mastercom®-integration til løsning af tvister Strømlin løsningen af tvistede MasterCard-transaktioner ved at integrere Transaktionsdiskrimineringsstyring med Mastercom®. Denne integration understøtter den fulde tilbagebetalings livscyklus, der dækker indledende tvister, tilbagebetaling, anden præsentation og voldgift. Brug forudbyggede forløb, Omniscripts, integrationsdefinitioner og Faseadministration til at oprette end-to-end-arbejdsflowet.
Visa-integration for konfliktløsning Administrer den fulde livscyklus for tvister direkte i Salesforce ved at integrere Transaktionsdisputstyring med VROL (Visa Resolve Online). Denne integration automatiserer udvekslingen af tvistedetaljer, beviser og sagsstatusser for alle faser, f.eks. indledende indsendelse, præarbitrage, voldgift og appel. Brug forudbyggede forløb, Omniscripts, integrationsdefinitioner og Faseadministration til at oprette end-to-end-arbejdsflowet.
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