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使用稽核追蹤確保客戶的隱私權
「稽核追蹤」可讓服務工作人員檢查客戶身分驗證記錄、偵測潛在的身分詐騙個案,並符合稽核合規性標準。「稽核追蹤」適用於客戶身分驗證記錄，此記錄是在 CSR 使用「驗證客戶身分」流程驗證客戶身分時所建立的。
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