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工作人員主題:地址更新
協助服務代表取用戶端要求,以更新其帳戶相關和財務帳戶相關的地址。「地址更新」主題會取回與客戶相關聯的所有地址、提示使用者選取一個地址、收集新的地址詳細資料,並為更新建立個案。

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協助服務代表取用戶端要求,以更新其帳戶相關和財務帳戶相關的地址。「地址更新」主題會取回與客戶相關聯的所有地址、提示使用者選取一個地址、收集新的地址詳細資料,並為更新建立個案。
| 提供版本:Lightning Experience |
| 提供版本:具備 Agentforce for Financial Services 附加元件授權或包含在 Agentforce 1 Financial Services Edition 中的 Professional、Enterprise 及 Unlimited Edition。需要每個使用者擁有 Agentforce for Financial Services 附加元件才能存取動作。 |
| 需要的使用者權限 | |
|---|---|
| 若要設定並使用地址更新工作人員主題: | Financial Services Cloud 擴充功能或 FSC 服務 和 存取銀行服務協助 |
| 若要使用 Agentforce 員工工作人員: | 管理 AI 工作人員和管理 Agentforce 員工工作人員 |

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