Hjelper servicerepresentanter å tilbakestille PIN-koder for kundekort sikkert. Veileder servicerepresentanter gjennom nødvendige sikkerhetskontroller basert på årsaken til tilbakestillingen, som å se gjennom transaksjoner for sikkerhetsproblemer eller konfigurere andre kortkontroller for nye kort, før du oppretter en sak for forespørselen.
| Tilgjengelig i Lightning Experience |
| Tilgjengelig i Professional, Enterprise og Unlimited Edition med tilleggslisensen Agentforce for Financial Services eller inkludert i Agentforce 1 Financial Services Edition. Krever at hver bruker har tillegget Agentforce for Financial Services for å få tilgang til handlingen. |
| Nødvendig brukertillatelse | |
|---|---|
| For å konfigurere og bruke underagent for kortfestebehandling for Financial Services: | Financial Services Cloud-utvidelse ELLER FSC-tjeneste OG Tilgang til assistanse for banktjenester |
| For å bruke Agentforce: | Behandle AI-agenter og Behandle Agentforce agenter |
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