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          Exempel på JSON-konfiguration för hjälpämnen för banktjänster

          Exempel på JSON-konfiguration för hjälpämnen för banktjänster

          Här är de färdigbyggda JSON-konfigurationerna för olika agentämnen i Integreringsprocedur för ämne_konfiguration. JSON-konfigurationerna för ett specifikt serviceprocessagentämne är identiska i Kundtjänst för bankärenden och Hjälp för anställda i bankärenden.

          Versioner som krävs

          Tillgängliga i: Lightning Experience
          Tillgängliga i: Professional, Enterprise och Unlimited Edition
          Ämnesnamn Huvudkonfiguration Paketkonfiguration
          Kontoutdrag
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"],
                 "Types": [
                "Savings",
                "Checkings",
                "Automotive Loan",
                "Loan"
              ]
            },
            "FinancialAccountAddressConfig": {
              "AddressTypes": ["Statement Address"],
              "Roles": ["Owner"],
              "IncludeAllAddress": true
            }
          }
          
          {
            "FinancialAccountConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"],
                  "Types": [
                "Savings Account",
                "Checking Account",
                "Auto Loan",
                "Loan Account",
                "Mortgage"
              ]
            },
            "FinancialAccountAddressConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "IncludeAllAddress": true
            }
          }
          
          Rapportera kredit- eller betalkort
          {
            "CardsConfig": {
              "Roles": ["Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "CardStatus": ["Active"]
            }
          }
          
          {
            "CardsConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "IsCardActive": [true]
            }
          }
          
          Bokföringstransaktioner
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"]
                  },
          "FinancialAccountTransactionsConfig": {
              "transactionType": []
            }
          }
          
          {
            "FinancialAccountConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"]
                   },
            "FinancialAccountTransactionsConfig": {
              "transactionType": []
            }
          }
          
          Saldon för finanskonton
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"]
               },
          "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": []
            }
          }
          
          {
            "FinancialAccountConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
          
              "isHeldAway": ["false"]
               },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": []
            }
          }
          
          Uttryck för återbetalning av lån
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"],
              "Status": [],
              "Types": [
                "Automotive Loan",
                "Loan"
              ]
          
            },
          "FinancialAccountAddressConfig": {
              "AddressTypes": ["Statement Address"],
              "Roles": ["Owner"],
              "IncludeAllAddress": true
            }
          }
          
          {
            "FinancialAccountConfig": {
               "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"],
              "Status": [],
               "Types": [
                "Auto Loan",
                "Loan Account",
                "Mortgage"
              ]
            },
           "FinancialAccountAddressConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "IncludeAllAddress": true
            }
          }
          
          Annullering av checkbokbetalning
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"],
                  "Types": [
                "Savings",
                "Checkings"
              ]
            }
          }
          
          {
            "FinancialAccountConfig": {
               "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"],
                  "Types": [
                "Savings Account",
                "Checking Account"
                ]
            }
          }
          
          Checkboksordning
          {
            "FinancialAccountConfig": {
              "Roles": ["Owner"],
              "isHeldAway": ["false"],
              "Status": [],
              "Types": [
                "Savings",
                "Checkings"
              ]
            },
          "FinancialAccountAddressConfig": {
              "AddressTypes": ["Statement Address"],
              "Roles": ["Owner"],
              "IncludeAllAddress": true
            }
          }
          
          {
            "FinancialAccountConfig": {
               "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"],
                  "Types": [
                "Savings Account",
                "Checking Account"
                ]
            }
          ,
           "FinancialAccountAddressConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "IncludeAllAddress": true
            }
          }
          
          Resenotis
          {
            "CardsConfig": {
              "Roles": ["Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "CardStatus": ["Active"]
            }
          }
          
          {
            "CardsConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "IsCardActive": [true]
            }
          }
          
          Hantering av kortinställningar
          {
            "CardsConfig": {
              "Roles": ["Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "CardStatus": ["Active"]
            }
          }
          
          {
            "CardsConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "IsCardActive": [true]
            }
          }
          
          Adressuppdatering
          {
            "FinancialAccountAddressConfig": {
              "AddressTypes": ["Statement Address"],
              "Roles": ["Owner"],
              "IncludeAllAddress": true
            }
          }
          
          {
            "FinancialAccountAddressConfig": {
              "Roles": [
                "Primary Owner",
                "Joint Owner"
              ],
              "IncludeAllAddress": true
            }
          }
          
          Hantering av kortlås
          {
            "CardsConfig": {
              "Roles": ["Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "CardStatus": ["Active"]
            }
          }
          
          {
            "CardsConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "CardTypes": ["Credit Card", "Debit Card"],
              "IsCardActive": [true]
            }
          }
          
          Hantering av faktureringscykel
          {
            "CardsConfig": {
              "Roles": ["Owner"],
              "CardTypes": ["Credit Card", "Debit Card", "ATM Card"],
              "CardStatus": ["Active"]
            }
          }
          
          {
            "CardsConfig": {
              "Roles": ["Primary Owner", "Joint Owner"],
              "CardTypes": ["Credit Card", "Debit Card", "ATM Card"],
              "IsCardActive": [true]
            }
          }
          
          Överföring av medel till eget konto – egen kontoöverföringskälla
          {
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": ["Savings", "Checking"],
              "Roles": ["Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }
          

          Den färdigbyggda IP-konfigurationen i kärnkonfigurationen hämtar kontoinformation i realtid från ditt externa kärnbanksystem. För att istället hämta kontoinformation från Salesforce, ändra värdet financialAccountBalanceTypes i FinancialAccountBalancesConfig från "CurrentPostedBalance" till "Current Posted Balance" (med blanksteg).

          {
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": ["Savings Account", "Checking Account"],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }
          Överföring av medel till eget konto – Mål för överföring av eget konto
          {
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": ["Savings", "Checking"],
              "Roles": ["Owner"],
              "isHeldAway": ["false", "true"]
            }
          }
          {
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": ["Savings Account", "Checking Account"],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false", "true"]
            }
          }
          Överföring av medel till eget konto - Lånebetalningskälla
          {
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": ["Savings", "Checking"],
              "Roles": ["Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }

          Den färdigbyggda IP-konfigurationen i kärnkonfigurationen hämtar kontoinformation i realtid från ditt externa kärnbanksystem. För att istället hämta kontoinformation från Salesforce, ändra värdet financialAccountBalanceTypes i FinancialAccountBalancesConfig från "CurrentPostedBalance" till "Current Posted Balance" (med blanksteg).

          {
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": ["Savings Account", "Checking Account"],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }
          
          Överföring av medel till eget konto - Lånebetalningsmål
          {
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": [
                "TotalBalance",
                "BalanceLastStatement",
                "MinimumPayment"
              ]
            },
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": [
                "Mortgage",
                "Automotive Loan",
                "Automotive Lease",
                "Loan",
                "Home Equity Line of Credit"
              ],
              "Roles": ["Owner"],
              "isHeldAway": ["false"]
            }
          }
          {
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": [
                "Balance",
                "BalanceLastStatement",
                "MinimumPayment"
              ]
            },
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": [
                "Mortgage",
                "Auto Loan",
                "Loan Account",
                "Home Equity Line of Credit"
              ],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"]
            }
          }
          Pengar överförs till eget konto - Kreditkortsbetalningskälla
          {
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": ["Savings", "Checking"],
              "Roles": ["Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }

          Den färdigbyggda IP-konfigurationen i kärnkonfigurationen hämtar kontoinformation i realtid från ditt externa kärnbanksystem. För att istället hämta kontoinformation från Salesforce, ändra värdet financialAccountBalanceTypes i FinancialAccountBalancesConfig från "CurrentPostedBalance" till "Current Posted Balance" (med blanksteg).

          {
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": ["Savings Account", "Checking Account"],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false", "true"]
            },
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": ["CurrentPostedBalance"]
            }
          }
          
          Överföring av medel till eget konto - Betalningsmål för kreditkort
          {
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": [
                "TotalBalance",
                "BalanceLastStatement",
                "MinimumPayment"
              ]
            },
            "FinancialAccountConfig": {
              "Status": ["Active"],
              "Types": ["Credit Card"],
              "Roles": ["Owner"],
              "isHeldAway": ["false"]
            }
          }
          {
            "FinancialAccountBalancesConfig": {
              "financialAccountBalanceTypes": [
                "Balance",
                "BalanceLastStatement",
                "MinimumPayment"
              ]
            },
            "FinancialAccountConfig": {
              "Status": ["Open", "Active"],
              "Types": ["Credit Card"],
              "Roles": ["Primary Owner", "Joint Owner"],
              "isHeldAway": ["false"]
            }
          }
          Avgiftsåterföring
          { 
            "FinancialAccountTransactionsConfig":{ 
              "transactionType": ["Fee"] },
            "FinancialAccountConfig": { 
              "Status": ["Active", "Closed", "Delinquent", "On Hold"], 
              "Types": ["Savings", "Checking", "Credit Card", "Mortgage", "Automotive Loan", "Automotive Lease", "Loan", "Investment Account", "Home Equity Line of Credit"], 
              "Roles": ["Owner"], 
              "isHeldAway": ["false"] 
            } 
          }
          { 
            "FinancialAccountTransactionsConfig": { 
              "transactionType": ["Fee"] }, 
            "FinancialAccountConfig": { 
              "Status": ["Open", "Closed", "On Hold", "Pending", "Charge-off", "Declined", "Lost", "Paid out", "Withdrawn", "Active", "Expired", "Cancelled"], 
              "Types": ["Auto Loan", "Bank Account", "Checking Account", "Credit Card", "General Account", "HELOC", "Insurance Policy", "Investment Account", "Loan Account", "Mortgage", "Savings Account", "Treasury Service"], 
              "Roles": ["Primary Owner", "Joint Owner"], 
              "isHeldAway": ["false"] 
            } 
          }
          Hantering av transaktionstvister
          { 
            "FinancialAccountTransactionsConfig": { 
            "transactionType": ["Credit Card", "Credit", "Debit"] },
            "FinancialAccountConfig": { "Status": ["Active", "Delinquent", "On Hold"], "Types": ["Savings", "Checking", "Credit Card"], 
              "Roles": ["Owner"], 
              "isHeldAway": ["false"] 
            } 
          }
          { 
            "FinancialAccountTransactionsConfig": { "transactionType": ["Credit Card", "Credit", "Debit"] }, 
            "FinancialAccountConfig": { 
               "Status": ["Open", "Active", "On Hold"], 
               "Types": ["Savings Account", "Checking Account", "Credit Card"],
               "Roles": ["Primary Owner", "Joint Owner"], 
               "isHeldAway": ["false"] 
            } 
          }
           
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          Salesforce Help | Article