Midlertidig låser (fryser) eller låser opp (aktiverer) et kort. Dette emnet henter kundekort, validerer deres gjeldende status for å sikre berettigelse, fanger opp årsaken til låsing og oppretter en sak for å behandle forespørselen. Dette agentemnet håndterer imidlertid ikke permanente blokker eller erstatninger for tapte eller stjålne kort.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Professional, Enterprise og Unlimited Edition
Nødvendige brukertillatelser
For å konfigurere forespørselsagentemne for kortlåsbehandling:
Financial Services Cloud-utvidelse ELLER FSC-tjeneste
OG
Tillatelsessettet Salesforce Foundations Standard
OG
Industry Serviceexcellence (Økningsmessig service)
OG
OmniStudio-administrator
For å bruke emne for forespørselsagent for kortlåsbehandling:
Financial Services Cloud-utvidelse ELLER FSC-tjeneste
OG
Tillatelsessettet Salesforce Foundations Standard
OG
Industry Serviceexcellence (Økningsmessig service)
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