您位於此處:
工作人員主題:卡片鎖定管理要求
暫時鎖定 (凍結) 或解除鎖定 (重新啟用) 卡片。此主題會提取客戶卡片、驗證其目前狀態以確保資格、捕捉鎖定原因,並建立個案以處理要求。不過,此工作人員主題不會處理遺失或遭竊卡片的永久區塊或取代。

使用較常見的搜尋字詞。
選取較少篩選條件以擴大您的搜尋。
暫時鎖定 (凍結) 或解除鎖定 (重新啟用) 卡片。此主題會提取客戶卡片、驗證其目前狀態以確保資格、捕捉鎖定原因,並建立個案以處理要求。不過,此工作人員主題不會處理遺失或遭竊卡片的永久區塊或取代。
| 提供版本:Lightning Experience |
| 提供版本:Professional、Enterprise 及 Unlimited Edition |
| 需要的使用者權限 | |
|---|---|
| 若要設定卡片鎖定管理要求工作人員主題: | Financial Services Cloud 擴充功能或 FSC 服務 與 Salesforce Foundations Standard 權限集 與 產業傑出服務 與 Omnistudio 管理員 |
| 若要使用卡片鎖定管理要求工作人員主題: | Financial Services Cloud 擴充功能或 FSC 服務 與 Salesforce Foundations Standard 權限集 與 產業傑出服務 與 Omnistudio 使用者 |
| 若要使用 Agentforce: | Agentforce 服務代理程式使用者 |

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.