Financial Services Cloud용 Einstein Bots는 주요 고객 문제를 신속하게 해결하고 통화량을 줄여 회사의 시간과 비용을 절약합니다. Chatbot은 음성 또는 텍스트를 통해 대화를 수행하는 응용 프로그램입니다. 고객을 맞이하고 신속하게 답변을 받을 수 있도록 안내하여 지원 채팅 환경을 보완할 수 있습니다.
필수 Edition
Financial Services Cloud는 Lightning Experience에서 사용할 수 있습니다.
지원 제품: Professional, Enterprise, Unlimited Edition
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