Før du opretter CRM Analytics-appen for klagestyring, skal du aktivere CRM Analytics i din Salesforce-organisation.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Professional, Enterprise og Unlimited Edition, hvor Financial Services Cloud er aktiveret
Skriv Sådan kommer du i gang i feltet Find hurtigt i Opsætning, og vælg derefter Sådan kommer du i gang under Analytics.
Vælg Aktiver CRM Analytics.
Hvis du ser knappen Start CRM Analytics, er CRM Analytics allerede aktiveret.
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