Activation de CRM Analytics pour Gestion des plaintes
Avant de créer l'application CRM Analytics pour Gestion des plaintes, activez CRM Analytics dans votre organisation Salesforce.
Éditions requises
Disponible avec : Lightning Experience
Disponible avec : éditions Professional, Enterprise et Unlimited dans lesquelles Financial Services Cloud est activé.
Dans la Configuration, saisissez Premiers pas dans la case Recherche rapide, puis sélectionnez Premiers pas sous Analytics.
Sélectionnez Activer CRM Analytics.
Si le bouton Lancer CRM Analytics est affiché, CRM Analytics est déjà activé.
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