Käytä osallistumistietojen datamallia tallentaaksesi tietoja asiakkaan ja palveluagentin välisestä osallistumisesta.
Vaaditut versiot
Käytettävissä: Lightning Experience Enterprise Edition-, Professional Edition- ja Unlimited Edition -versioissa, joissa on Financial Services Cloud -lisenssi käytössä.
Lisätietoja Engagement-datamallista ja Engagement Connect REST API -rajapinnoista on kohdassa Engagement.
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