참여 데이터 모델을 사용하여 고객과 서비스 에이전트 간의 참여에 대한 세부 사항을 저장합니다.
필수 Edition
지원 제품: Financial Services Cloud 라이센스가 활성화된 Enterprise, Professional 및 Unlimited Edition의 Lightning Experience
Engagement 데이터 모델 및 Engagement Connect REST API에 대해 알아보려면 Engagement를 참조하십시오.
이 기사를 통해 문제를 해결했습니까?
개선을 위한 의견을 보내주세요.
로드 중
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
