Gebruik het betrokkenheidsgegevensmodel om details op te slaan over een betrokkenheid tussen een klant en een serviceagent.
Vereiste editions
Beschikbaar in: Lightning Experience in Enterprise, Professional en Unlimited Edition waarin de Financial Services Cloud-licentie is ingeschakeld.
Zie Betrokkenheid voor meer informatie over het gegevensmodel Betrokkenheid en de REST-API's van Engagement Connect.
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