Используйте модель данных занятости для хранения сведений о занятости между клиентом и агентом обслуживания.
Требуемые версии
Доступно в версиях: Lightning Experience в выпусках Enterprise, Professional и Unlimited Edition с включенной лицензией Financial Services Cloud.
Чтобы узнать о модели данных занятости и REST API Engagement Connect, см. Занятость.
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