Använd datamodellen för engagemang för att lagra detaljer om ett engagemang mellan en kund och en serviceagent.
Versioner som krävs
Tillgängliga i: Lightning Experience i Enterprise, Professional och Unlimited Editions där licensen Financial Services Cloud är aktiverad.
Mer information om datamodellen Engagemang och Engagemang Connect REST API finns i Engagemang.
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