Document Management for Digital Origination for Lending

Available in: Lightning Experience

Available in: Professional, Enterprise, and Unlimited Editions

Learn more about the key features of Document Checklist Items.

The documents that an applicant uploads depend on the applicant's profile and the specific loan product. For example, a primary applicant needs to upload a government ID as proof of identity and a recent salary slip as proof of income. However, a co-applicant or a different loan product requires different documents.

To support and automate this process, use document types, document categories, and a decision matrix.

Document types define each kind of document that you collect, such as a passport or salary slip.

Document categories group related document types, such as proof of identity or proof of income. Categories help users manage and retrieve related documents together.

A decision matrix maps a loan product, applicant type, and level to the document types required for that combination. When an applicant reaches the document upload step of a loan application, the decision matrix determines which documents to request.

• Set Up Document Types and Categories for Digital Origination for Lending
  Define the types of documents that you collect from applicants, and group related document types into categories, so that you can determine which documents an applicant must upload for a loan product.
• Create a Decision Matrix for Digital Origination for Lending
  Customize a document form that includes the ProductId, ApplicantType, Level, and DocTypeLabel.
• Considerations and Limitations for Document Upload for Digital Origination for Lending
  There are certain points to consider when you set up document upload.