Créez des règles d'attribution de recommandations pour acheminer automatiquement les recommandations soumises vers le spécialiste approprié. Définissez des entrées de règle et définissez leur ordre d'évaluation afin que le moteur d'attribution attribue chaque recommandation à la première entrée correspondante et arrête l'évaluation.
| Disponible avec : Lightning Experience |
| Disponible avec : Enterprise Edition et Unlimited Edition |
| Autorisations utilisateur requises | |
|---|---|
| Pour créer des règles d'attribution de référents : | Administrateur de la gestion des référents ET Extension Financial Services Cloud OR FSC Foundation OR FSC Service OR FSC Sales |
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