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Active el parĆ”metro Enrutar referencias utilizando reglas de asignaciĆ³n para evaluar reglas de asignaciĆ³n activas y enrutar automĆ”ticamente referencias enviadas al especialista correcto. Si este parĆ”metro no estĆ” activado, las referencias se asignan al propietario del registro de forma predeterminada.
| Disponible en: Lightning Experience |
| Disponible en: Enterprise Edition y Unlimited Edition |
| Permisos de usuario necesarios | |
|---|---|
| Active Enrutar referencias utilizando reglas de asignaciĆ³n: | Administrador de GestiĆ³n de referencias |
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