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若要向服務代表顯示與個案的服務流程要求相關聯的所有資料屬性,請將「個案詳細資料」Lightning 元件新增至個案記錄頁面。
| 提供版本:Lightning Experience |
| 提供版本:Professional、Enterprise 及 Unlimited Edition |
| 需要的使用者權限 | |
|---|---|
| 若要使用「地址更新」服務流程: | 「產業服務流程」、「產業傑出服務」、「OmniStudio」、「文件檢查清單」和「業務規則引擎」 「個案」、「服務目錄要求」和「文件檢查清單項目」物件:「讀取」、「建立」、「編輯」和「刪除」權限 決策矩陣、決策矩陣欄、決策矩陣列、決策矩陣版本、運算式集、運算式集物件別名、運算式集步驟關係、運算式集版本物件:讀取、檢視所有記錄 和 Financial Services Cloud 擴充功能或 FSC 服務 或 Financial Services Cloud 基本概念 或 Financial Services Cloud 標準 |

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