Tilføj komponenten Sagsdetaljer for at vise procesdata for gebyromdrejningstjeneste
Hvis du vil vise dine agenter alle de dataattributter, der er tilknyttet en serviceprocesanmodning for en sag, skal du føje komponenten Sagsdetaljer Lightning til sagsregistreringssiden.
EditionsHeading
Brugertilladelser påkrævet
Hvis du vil opsætte serviceprocessen Tilbagevendelse af gebyr:
Brancheserviceproces, Industry Serviceexcellence og OmniStudio
Sags- og tjenestekataloganmodningsobjekter Læs, Opret, Rediger, Slet, Vis alle registreringer
OG
Financial Services Cloud-udvidelse
ELLER
Grundlæggende i Financial Services Cloud
ELLER
Financial Services Cloud-standard
Hvis du vil bruge Fee Reversal-serviceprocessen:
Brancheserviceproces, Industry Serviceexcellence og OmniStudio
Objekterne Sag og Servicekatalanmodningselementer: Læs, Opret, Rediger, Slet
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