Ajout du composant Détails de la requête pour afficher les données du processus de service d'inversion des frais
Pour montrer à vos agents tous les attributs de données associés à une demande de processus de service pour une requête, ajoutez le composant Lightning Détails de la requête à la page d'enregistrement de la requête.
Éditions requises
Autorisations utilisateur requises
Pour configurer le processus de service Inversion des frais :
Processus de service Industries, Excellence du service Industrie et OmniStudio
Objets Requête et Demande de Catalogue de services Lire, Créer, Modifier, Supprimer, Afficher tous les enregistrements
ET
Financial Services Cloud Extension
OU
Financial Services Cloud Basic
OU
Financial Services Cloud Standard
Pour utiliser le processus de service Inversion des frais :
Processus de service Industries, Excellence du service Industrie et OmniStudio
Objets Requête et Éléments de demande du Catalogue de services : Lire, Créer, Modifier, Supprimer
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