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Service Process Studio
Service Process Studio 帮助您快速高效地设计客户服务流程。服务客服人员可以启动这些服务流程,并开始客户服务操作。

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Service Process Studio 帮助您快速高效地设计客户服务流程。服务客服人员可以启动这些服务流程,并开始客户服务操作。
| 适用于:Lightning Experience |
| 适用于:启用了 Financial Services Cloud 的 Professional、Enterprise 和 Unlimited Edition |
使用 Service Process Studio 创建服务流程定义,以配置和组织设计请求接收和满足请求所需的多个操作或任务。服务流程定义由数据属性、请求表单、业务逻辑、履行流和集成定义详细信息组成。
激活服务流程定义后,您可以为此服务流程关联操作启动程序部署,服务客服人员可以从记录详细信息页面启动此流程。
观看此视频,了解如何使用 Service Process Studio 简化客户服务操作。
如果您无法全屏观看视图,请在新选项卡上打开视频:
使用 Service Process Studio 简化客户服务操作。
有关更多信息,请查看 Service Process Studio。

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