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Service Process Studio
Service Process Studio 可協助您快速且有效率地設計客戶服務流程。服務工作人員可以啟動這些服務流程,並開始進行客戶服務作業。

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Service Process Studio 可協助您快速且有效率地設計客戶服務流程。服務工作人員可以啟動這些服務流程,並開始進行客戶服務作業。
| 提供版本:Lightning Experience |
| 提供版本:啟用 Financial Services Cloud 的 Professional、Enterprise 及 Unlimited Edition |
使用 Service Process Studio 建立服務流程定義,以設定並組織設計要求入院與履行要求所需的多個動作或工作。服務流程定義包含資料屬性、要求表單、業務邏輯、履行流程和整合定義詳細資料。
啟用服務流程定義後,您可以針對此服務流程建立「動作啟動器」部署的關聯,且服務工作人員可以從記錄詳細資料頁面啟動此流程。
觀看此影片以瞭解如何使用 Service Process Studio 簡化客戶服務作業。
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使用 Service Process Studio 簡化客戶服務作業。
如需詳細資訊,請參閱 Service Process Studio。

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