Hvis du vil angive status for en klage, skal du aktivere pluklisteværdierne.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Professional, Enterprise og Unlimited Edition, hvor Financial Services Cloud er aktiveret
Brugertilladelser påkrævet
Hvis du vil aktivere pluklisteværdier:
Tilpas applikation
Gå til Objektmanager i Opsætning.
Skriv Sag i feltet Find hurtigt i Opsætning, og vælg derefter Sag.
I Felter og relationer skal du vælge feltet Status.
I afsnittet Inaktive værdier skal du aktivere pluklisteværdierne Ventende, I gennemgang og Indsendte.
Gentag disse trin for pluklisteværdierne for feltet Status på objektet Offentlig klage.
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