For å angi statusen til en klage aktiverer du valglisteverdiene.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Professional, Enterprise og Unlimited Edition med Financial Services Cloud aktivert
Nødvendige brukertillatelser
For å aktivere valglisteverdier:
Tilpasse program
Gå til Objektbehandling i Oppsett.
Skriv inn Sak i Hurtigsøk-feltet, og velg deretter Sak.
Velg feltet Status i Felt og relasjoner.
I delen Inaktive verdier aktiverer du valglisteverdiene Venter, I gjennomgang og Sendte.
Gjenta disse trinnene for valglisteverdiene i Status-feltet til Felles klage-objektet.
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