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            Considerations and Limitations for Installing Government Cloud Packages and AppExchange Apps

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            Considerations and Limitations for Installing Government Cloud Packages and AppExchange Apps

            Review essential guidelines before installing packages and AppExchange apps in Salesforce Government Cloud. Learn how to filter for packages and apps for government agencies while addressing compliance and security considerations.

            Required Editions

            Available in: Enterprise and Unlimited Editions

            A managed package is a container that includes the components of a Salesforce application, and it’s a mechanism for installing apps in Salesforce. Unmanaged packages can be used to distribute open-source projects to developers or as a one-time drop of applications that require customization after installation. When installing managed or unmanaged packages in Government Cloud, consider the location of the package subscriber org.

            Considerations for Installation

            • All managed and unmanaged packages in Government Cloud are supported when the package subscriber is located in Government Cloud.
            • Managed and unmanaged packages in Government Cloud are unsupported when the package subscriber org is outside Government Cloud.
            • We recommend customers engage with a third-party assessment organization (3PAO) or their internal risk management organization to determine the controls relevant to a native app.

            Limitations for Salesforce Partners

            The License Management App (LMA) manages licenses for your AppExchange solutions. Some limitations to the LMA in Government Cloud apply.

            • Partner support access isn’t supported for the LMA within Government Cloud.
            • Partners can’t update the license of a Government Cloud subscriber org from an LMA outside of Government Cloud.

            See Also

             
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            Salesforce Help | Article