You are here:
Relocate your call center to Salesforce Government Cloud to take advantage of a Federal Risk and Authorization Management Program (FedRAMP)-authorized environment for call-center operations.
| Available in: Enterprise, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| Author Apex | Required to initiate the sandbox creation process |
| Modify All Data | Grants access to all data in the org, including metadata |
Make sure you have Federal Information Processing Standards (FIPS)-compliant endpoints on your telephony services.
If you're a Government Cloud customer using the publicly available version of Service Cloud Voice, follow these steps to move your call center to a FedRAMP-authorized environment.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.