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Trusted Services and Security in Government Cloud
Salesforce Trusted Services in Government Cloud provides data security and add-on solutions that help you build and deploy secure, compliant applications for the public sector in an isolated environment. Accelerate development to modernize public services and respond to constituent needs.
Required Editions
| Available in: Enterprise and Unlimited Editions |
Trusted Services Licensing
To use Trusted Services products, a user license is required for each feature or service.
Trusted Services in Salesforce Government Cloud provides essential capabilities to help US government agencies meet stringent compliance, security, and regulatory requirements. Comprehensive auditing and foundational security controls—including encryption, strict privacy standards, and data isolation—create secure environments for your data, ensuring transparency, accountability, and compliance with US government regulations.
Trusted Services Products Available in Government Cloud
| Shield Product | Included Features | Available in Government Cloud Plus | Available in Government Cloud Plus - Defense |
|---|---|---|---|
| Data Detect | All features | Yes | No |
| Event Monitoring | Transaction Security Policies | Yes | Yes |
| Field Audit Trail | All features | Yes | Yes |
| Platform Encryption | All Platform Encryption features except Database Encryption | Yes | Yes |
| Platform Encryption for Data 3602 | All features | Yes | No |
| Trusted Services Product | Available in Government Cloud Plus | Available in Government Cloud Plus - Defense |
|---|---|---|
| Archive3 | Yes | No |
| Backup & Recover3 | Yes | No |
| Salesforce Backup2 | Interoperable1 | No |
| Seeding | Yes | Yes |
| Privacy Center4 | Yes | Yes |
| Security Center1 | Yes | Yes |
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1Products have undergone functional testing within a Government Cloud instance to ensure that all functionality works as intended. The product hasn't been evaluated and assessed in accordance with FedRAMP or Department of Defense (DoD) security and authorization boundary requirements. Customers can make a risk-based decision and take on any risk due to the product not being FedRAMP or DoD authorized.
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2If you require Platform Encryption on Data 360 data, enable encryption before you ingest data into Data 360.
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3In June 2025, Own Backup changed its name to Backup & Recover. You may possibly see references to both names in our documentation. We wish we could magically update the name everywhere at once, and we thank you for your patience as we evolve.
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4Data Storage and Retention aren’t available.
- Encryption and Compliance for Government Cloud
Learn how to strike a balance between encryption limits, Salesforce functionality, and compliance requirements. Give your users the power to interact with data in a meaningful way while staying Federal Information Processing Standard (FIPS) compliant. - Malware Scanning for Government Cloud
Ensure your organization's security by automatically scanning file uploads for malicious content. This feature is enabled by default for Government Cloud customers to provide immediate protection against potential threats.
See Also
- Government Cloud Available Products and Features
- What’s Included in Government Cloud
- Trailhead: Data Detect: Quick Look
- Trailhead: Event Monitoring
- Trailhead: Shield Platform Encryption: Quick Look
- Trailhead: Backup & Recover Basics
- Trailhead: Seeding Basics
- Trailhead: Privacy Center
- Trailhead: Security Center
