Trusted Services and Security in Government Cloud

Trusted Services Licensing

To use Trusted Services products, a user license is required for each feature or service.

Trusted Services in Salesforce Government Cloud provides essential capabilities to help US government agencies meet stringent compliance, security, and regulatory requirements. Comprehensive auditing and foundational security controls—including encryption, strict privacy standards, and data isolation—create secure environments for your data, ensuring transparency, accountability, and compliance with US government regulations.

Trusted Services Products Available in Government Cloud

• ¹Products have undergone functional testing within a Government Cloud instance to ensure that all functionality works as intended. The product hasn't been evaluated and assessed in accordance with FedRAMP or Department of Defense (DoD) security and authorization boundary requirements. Customers can make a risk-based decision and take on any risk due to the product not being FedRAMP or DoD authorized.

• ²If you require Platform Encryption on Data 360 data, enable encryption before you ingest data into Data 360.

• ³In June 2025, Own Backup changed its name to Backup & Recover. You may possibly see references to both names in our documentation. We wish we could magically update the name everywhere at once, and we thank you for your patience as we evolve.

• ⁴Although not available on Government Cloud Plus, Backup & Recover is available through the Own Government Cloud service offering which is Federal Risk and Authorization Management Program (FedRAMP) Moderate authorized. Please reference the FedRAMP Marketplace for additional details.

• ⁵Data Storage and Retention aren’t available.