Konfigurere et databibliotek for pasientbehandlingsanbefalinger
Opprett et databibliotek med informasjon om helsetjenester, og tildel biblioteket til agenten. Et databibliotek er en klarert datakilde som tilpasser svar og forbedrer agentenes responsnøyaktighet. Agentforce bruker databasen som kilde og gir pasientfokuserte, sanntids anbefalinger for helsetjenester til helsepersonell.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise og Unlimited Edition med tilleggslisenser for Health Cloud og Agentforce for Health Cloud. Krever at hver bruker har tillegget Agentforce for Health Cloud for å få tilgang til agenthandlingen.
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