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为患者医疗保健创建客服人员
通过基于 Agentforce 员工客服人员模板创建客服人员,帮助医疗保健专业人员将 Agentforce 用于患者医疗保健汇总和服务推荐。将患者医疗保健管理子客服人员从资产库添加到客服人员。

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您在此处:
通过基于 Agentforce 员工客服人员模板创建客服人员,帮助医疗保健专业人员将 Agentforce 用于患者医疗保健汇总和服务推荐。将患者医疗保健管理子客服人员从资产库添加到客服人员。
| 适用于:Lightning Experience |
| 适用于:具有 Health Cloud 和 Agentforce for Health Cloud 加载项许可证的 Enterprise 和 Unlimited Edition。需要每个用户拥有 Agentforce for Health Cloud 加载项,才可以访问客服人员操作。 |
| 所需用户权限 | |
|---|---|
| 创建客服人员 | 管理 AI 客服人员 或 自定义应用程序 |
| 要将子客服人员添加到客服人员: | 管理 AI 客服人员和管理 Agentforce 默认客服人员 或 自定义应用程序 |
现在,您已设置客服人员,创建包含患者医疗保健服务信息的数据库,并将该库分配给客服人员。

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