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客服人员主题:患者数据检索
通过在患者互动期间使用美国核心数据集 (USCDI) FHIR API,为联系中心代表提供来自外部 EMR 系统的实时患者数据。此数据包含人口统计、临床和管理信息,例如病史、治疗计划和当前健康状况。

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通过在患者互动期间使用美国核心数据集 (USCDI) FHIR API,为联系中心代表提供来自外部 EMR 系统的实时患者数据。此数据包含人口统计、临床和管理信息,例如病史、治疗计划和当前健康状况。
| 适用于:Lightning Experience |
| 适用于:具有 Agentforce for Health Cloud 加载项许可证的 Enterprise、Performance 和 Unlimited Edition |

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