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为危机支持中心管理创建转诊流
通过使用“创建转诊”流将客户转诊到正确的提供商或机构,顾问可以确保他们及时得到护理。此流帮助用户收集相关的客户、提供商和设施详细信息,并为其创建相关的转诊记录。您可以配置此流,以满足您独特的业务需求。您也可以将创建转诊操作添加到床位搜索组件。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
通过使用“创建转诊”流将客户转诊到正确的提供商或机构,顾问可以确保他们及时得到护理。此流帮助用户收集相关的客户、提供商和设施详细信息,并为其创建相关的转诊记录。您可以配置此流,以满足您独特的业务需求。您也可以将创建转诊操作添加到床位搜索组件。
适用于:Lightning Experience 适用于:带 Health Cloud 的 Enterprise 和 Unlimited Edition |
要配置此流,请参阅配置创建转诊流。

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