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Agentforce for Provider 联系中心
利用 Agentforce 优化每个患者交互,并更快地解决患者查询和服务请求。通过实时访问患者数据,在统一界面上提供个性化支持,包括病史、治疗计划以及实时资格和福利详细信息。Agentforce 集成外部 EMR 系统,简化患者注册,并创建或更新患者相关的临床和管理数据,同时保持严格的医疗保健合规性,从而提高运营效率并确保数据准确性。

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利用 Agentforce 优化每个患者交互,并更快地解决患者查询和服务请求。通过实时访问患者数据,在统一界面上提供个性化支持,包括病史、治疗计划以及实时资格和福利详细信息。Agentforce 集成外部 EMR 系统,简化患者注册,并创建或更新患者相关的临床和管理数据,同时保持严格的医疗保健合规性,从而提高运营效率并确保数据准确性。
| 适用于:Lightning Experience |
| 适用于:具有 Agentforce for Health Cloud、通用信用计量和 Agentforce 员工代理加载项许可证的 Enterprise、Performance 和 Unlimited Edition |
客服人员利用预封装的 MuleSoft API 与这些 FHIR 端点进行交互。要启用集成,请提供 MuleSoft 设置页面上概述的特定于 EMR 的 FHIR 基本 URL 和凭据。

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