External File Storage with Amazon S3 for Health Cloud

Important Your choice of storage for sensitive healthcare data is a critical business decision. Ensure that Amazon S3 aligns with your internal data governance and security policies.

By integrating Amazon S3, you can enable healthcare users to:

• Store Unstructured Data: Epidemiologists and lab technicians can store genetic sequences, lab reports, and environmental recordings from various sources.
• Manage Clinical Evidence: Field investigators and care resources can upload site inspection videos, wound-care photo galleries, or physical therapy sessions to Disease Investigation or Service Appointment records.
• Link Historical Records: Utilization management nurses can locate high-resolution diagnostic images or multi-year clinical histories in Amazon S3 and link them to Prior Authorization or Care Request records.
• Streamline Assessments: Care managers can upload high-resolution scans of medication lists or clinical findings during assessments. Files route to Amazon S3 while remaining accessible within the care plan record.
• Vault Intake Documentation: Intake coordinators can manage large volumes of content documents and questionnaires from PAS, ensuring Salesforce remains lean while evidence is securely stored.
• Access Longitudinal Records: Clinicians can store and review telehealth recordings and legacy medical records for start-of-care or recurring visits.

Users can preview and stream the linked and uploaded files in the browser without needing to download them first.

To learn about accessing external data from external systems other than Amazon S3, such as Quip, Google Drive, SharePoint, or Box, see Salesforce Files Connect.

To integrate Amazon S3 with Salesforce, follow the steps in Amazon S3 Integration Setup Workflow.