Sfruttare Agentforce per consentire ai membri di eseguire operazioni self-service. Agentforce aiuta i membri a trovare operatori in rete, a controllare le prestazioni dell'assicurazione sanitaria e ad accedere alla cronologia sanitaria.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: Enterprise Edition e Unlimited Edition con licenze aggiuntive Health Cloud, Agentforce for Health Cloud e Data Cloud
Per informazioni su come impostare Agentforce per il Self-Service di pazienti e membri, vedere Agentforce for Health Engagement.
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