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          Subagent: Provider Network Search and Queries

          Subagent: Provider Network Search and Queries

          Answers provider network and discovery questions using FHIR-aligned, CMS-compliant APIs to deliver accurate, conversational, and interoperable experiences across portals and contact centers.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with the Health Cloud and Agentforce for Health Cloud add-on licenses

          Subagent Details

          API Name ProviderNetwkSrchAndQry
          Included Agent Actions Generate Provider Directory Search Payload

          Examples of Utterances That Trigger This Subagent

          • "Get me a list of doctors that can take new apppintments on 25 June, 2026. "
          • "Is Dr. XYZ in my network and and is she taking new appointments?"
          • “Get me a list of doctors in my network that specialize in treating knee pain."
           
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          Salesforce Help | Article